Terms & Conditions
Product Availability
Product availability in our store is approximately 95%. From time to time, a product may sell quickly, go out of stock, or be discontinued and the website was not updated immediately. In such case your order will be canceled due to unavailability and a full refund will be initiated as soon as the issue has been identified. You agree that we may cancel your order after you have placed it without penalty.
Occasionally it happens that an item goes out of stock and can be on backorder. If this is the case, we will notify you as to the estimated date that item should be back in stock. If your timeline permits, perhaps you place a reorder at that time.
Pricing
We make every attempt to avoid typographical errors on the website in terms of pricing, description, product availability and the like. Errors do occur occasionally. We reserve the right to fix such errors when they occur and we become aware of such errors. We reserve the right to make these corrections and do not honor incorrect pricing. If such error is discovered, we will notify you, cancel order and initiate a full refund at once. We apologize for any inconvenience this may cause. We do our best to be as accurate as possible, but web data errors can occur. We strive to be as accurate as possible but sometimes errors arise and we will work to correct as quickly as possible for lease amount of inconvenience.
We do not negotiate on pricing of our products for single item sales. All prices are final. Should you have a need for quantities of 6 or more, please contact us at sales@lisajeanshop.com. Paste a link within the email showing the item you are interested in and we will check availability and manufacturing cost to see if we are able to offer a quantity discount.
Payment Processing
Once you are ready to checkout in the shopping cart, you will see fields to enter your payment information details such as your credit card information. By entering such payment information and submitting your order, you are authorizing Lisa Jean Inc and our third party payment processors to charge such credit card in the amount of the order.
Comparison Shopping
In order to keep our pricing as low as we can, we do not allow comparison purchasing. Comparison purchasing is the act of purchasing several items with the intent of returning all of the items except the one that you like the best. Such practices drive costs up. Comparison shopping is best done in person.
Site Accuracy
At Lisa Jean Shop, we try very hard to be as accurate and thorough as possible. Product images do not reflect actual size of product as these images can be viewed larger or smaller than the actual size of the product. Color and size may vary slightly due to variances in computer monitors. Our goal is to allow you to see the detail and beauty of each item in order to make an informed purchase. Most item dimensions are given in millimeters and product can vary by plus or minus a half of a millimeter. Carat weights for gemstones can plus or minus 0.05 carats from posted carat weight.
Privacy Policy
This privacy policy (the “Policy”) describes how Lisa Jean Shop (“Lisa Jean Shop”, “Lisa Jean Inc.”, “we”, “our”, or “us”) collect, use, and disclose consumers’ personal information, including information collected in person, over the phone, from email, from social media, and through our website www.LisaJeanShop.com (“Website”) (and all other websites, mobile sites, services, applications, platforms and tools where this Policy appears or is linked) (collectively, the “Services”).
To the maximum extent permitted by law, by providing personal information to us (by any means, whether in person, in correspondence, via our Website, phone or otherwise) you consent to our use of the personal information you provide in accordance with this Policy. If you do not agree with this Policy or our practices, please do not use our Services.
The following serves as our notice at collection (“Notice”) of personal information in accordance with applicable law. We collect personal information as detailed in this Notice and in our Policy.
We do not “sell” or “share” your personal information, except for what is necessary to receive, process and ship your order or provide you with marketing materials via mail, email, text or phone regarding future promotions or new products.
We keep personal information as long as reasonably necessary or relevant for the practices described in this Policy. We also keep personal information as otherwise required by law. What this means in practice will vary among different types of information and our ongoing business or legal needs for the information, for example in relation to tax, health and safety, for us to have an accurate record of your dealings with us in the event of any complaints or challenges, and potential or actual disputes, litigation, or investigations.
We may collect all or some of the following categories of personal information as listed below.
Demographic information. We may ask you to provide information regarding your personal interests, date of birth, anniversary date, demographics, product reviews, and shopping and contact preferences. This data will not sold or shared with outside firms beyond our processing of orders, recommending other products to you, sending you promotional material, or alerting you to new products or seasonal specials.
Credit Card Information. If you make a purchase from Lisa Jean Shop, we collect payment-related information, depending on the form of payment you choose. This data will not be sold or shared. Your credit card statement will show billing from Lisa Jean Shop or Lisa Jean Inc., we are one in the same company.
Information You Provide Through Social Media. You may also be given the option to link to your social media account through the Services. When you do, we may automatically receive certain information about you based on your registration and privacy settings on those third party services. This may include name, username, demographic information, protected classifications under California or federal law, education information, professional or employment-related information, updated postal address or contact information, location, interests, and publicly-observed data, such as from social media and online activity. With the exception of protected classifications under California or federal law, education information, and professional or employment-related information, this data will not be sold or shared with outside firms beyond our processing of orders, recommending other products to you, sending you promotional material, or alerting you to new products or seasonal specials. We do not share age, gender or marital status as that is irrelevant to the aforementioned services.
Internet Usage (including usage and technical information): This includes information about your use of the Services, including your Internet Protocol (“IP”), unique device identifier, device characteristics, system settings and preferences, search queries, referring URLs, and the time and date of your usage. We also collect and store information about your preferences, how you interact with our Services, and how you interact with emails that we send to you. We may link certain data elements we have collected, such as your browser information, with other information we have obtained about you. This data will be sold or shared as described in more detail in our Policy.
Geolocation Data: This includes information about the location of the devices used to access the Services ("Location Data"). Location Data includes: (a) the location of the mobile device or tablet derived from GPS or WiFi use; (b) the IP address of the mobile device or tablet or internet service used to access the Services; and (c) other information made available by a user or others that indicates the current or prior location of the user, such as geotag information in photographs. This data will not be sold or shared with outside firms beyond our processing of orders, recommending other products to you, sending you promotional material, or alerting you to new products or seasonal specials.
Site Content
The Website and all content and other materials, including, without limitation, the Lisa Jean Shop logo, and all designs, text, graphics, pictures, selection, coordination, 'look and feel', information, data, software, sound files, other files and the selection and arrangement thereof (collectively, the "Site Materials") are the proprietary property of Lisa Jean Shop or its licensors or users and are protected by trade dress, copyright, patent and trademark laws, and various other intellectual property rights and unfair competition laws.
Use Of The Website
You are granted a personal, limited, non-sublicensable license to access and use our Site and electronically copy, (except where prohibited without a license) and print to hard copy portions of our Website Materials for your informational, non-commercial and personal use only.
The collection and use of any product listings, pictures or descriptions for commercial purposes is prohibited. Nothing in these Terms and Conditions shall be construed as conferring any license to intellectual property rights, whether by estoppel, implication, or otherwise. This license is revocable at any time.
Website Use Bans
Lisa Jean Shop will terminate or bar users at Lisa Jean Shop’s sole discretion who are deemed to be placing fraudulent orders, using website pictures for commercial purposes, and so forth.
Third Party Content or Linking to Third Party Websites
Lisa Jean Shop may provide links to Web pages and content of third parties ('Third Party Content') as a service to those interested in this information. Lisa Jean Shop does not monitor or have any control over any Third Party Content or third party Websites nor does Lisa Jean Shop endorse any Third Party Content and can make no guarantee as to its accuracy or completeness. Lisa Jean Shop does not represent or warrant the accuracy of any information contained therein, and undertakes no responsibility to update or review any Third Party Content. Users use these links and Third Party Content contained therein at their own risk.
Customer Submissions
You acknowledge and agree that any materials, including but not limited to questions, comments, suggestions, ideas, plans, notes, drawings, original or creative materials or other information, regarding this website, Lisa Jean Shop, or our products or services that are provided by you to Lisa Jean Shop are non-confidential and shall become the sole property of Lisa Jean Shop. Lisa Jean Shop will own exclusive rights, including all intellectual property rights, and will be entitled to the unrestricted use and dissemination of these materials for any purpose, commercial or otherwise, without acknowledgment or compensation to you.
You grant Lisa Jean Shop and its affiliates and sublicensees the right to use the name that you submit in connection with such content, if they choose. You represent and warrant that (a) you own and control all of the rights to the content that you submit, or that you otherwise have the right to submit such content to this site; (b) the content is accurate and not misleading; and (c) use and posting of the content you supply will not violate any rights of or cause injury to any person or entity.
Product Reviews And User Content
Our Site includes a product review feature, and includes or may include in the future discussion forums, user generated content, or other areas or services in which you or third parties create, post, or store any content, messages, materials or other items on our Website ('Interactive Areas'). You are solely responsible for your use of such Interactive Areas and use them at your own risk. By using any Interactive Areas, you agree not to post, upload to, transmit, distribute, store, create or otherwise publish through our Website any of the following:
1. Any message, data, information, text, music, sound, photos, video, graphics, code or other material ('User Content') that is unlawful, libelous, defamatory, obscene, pornographic, indecent, lewd, suggestive, harassing, threatening, invasive of privacy or publicity rights, abusive, inflammatory, fraudulent or otherwise objectionable;
2. User Content that would constitute, encourage or provide instructions for a criminal offense, violate the rights of any party, or that would otherwise create liability or violate any local, state, national or international law;
3. User Content that may infringe any patent, trademark, trade secret, copyright or other intellectual or proprietary right of any party. By posting any User Content, you represent and warrant that you have the lawful right to distribute and reproduce such User Content;
4. User Content that impersonates any person or entity or otherwise misrepresents your affiliation with a person or entity;
5. Unsolicited promotions, political campaigning, advertising, or solicitations;
6. Private information of any third party, including, without limitation, addresses, phone numbers, email addresses, Social Security numbers, and credit card numbers;
7. Viruses, corrupted data, or other harmful, disruptive, or destructive files; and
8. User Content that, in the sole judgment of Lisa Jean Shop, is objectionable or which restricts or inhibits any other person from using or enjoying the Interactive Areas or our Site, or which may expose Lisa Jean Shop or its users to any harm or liability of any type.
Lisa Jean Shop takes no responsibility and assumes no liability for any User Content posted, stored, or uploaded by you or any third party, or for any loss or damage thereto, nor is Lisa Jean Shop liable for any mistakes, defamation, slander, libel, omissions, falsehoods, obscenity, pornography or profanity you may encounter. Your use of Interactive Areas is at your own risk. As a provider of interactive services, Lisa Jean Shop is not liable for any statements, representations, or User Content provided by its users in any public forum, personal home page, or other Interactive Area.
Although Lisa Jean Shop has no obligation to screen, edit, or monitor any of the Content posted in any Interactive Area, We reserve the right, and has absolute discretion, to remove, screen, or edit any User Content posted or stored on our Site at any time and for any reason without notice, and you are solely responsible for creating backup copies of and replacing any User Content you post or store on our Site at your sole cost and expense.
SMS or Email Notifications
By signing up for Lisa Jean Shop’s Shipping Status Notifications text messages or email messages, You agree to receive periodic transactional text messages or email messages from Lisa Jean Shop. These messages are intended to update you about the status of your order, and will be sent after you have made a purchase when that order status has changed.
This is a standard rate SMS/MMS program and message and data rates may apply. Carriers are not liable for delayed or undelivered messages.
To opt-out, text STOP to the five-digit short code from which you received a message. After opting out, you will receive a one-time confirmatory text message acknowledging that you have been opted out of receiving further text messages.
Indemnification
You agree to defend, indemnify and hold harmless Lisa Jean Shop, its independent contractors, service providers and consultants, and their respective directors, employees and agents, from and against any claims, damages, costs, liabilities, and expenses (including, but not limited to, reasonable attorneys' fees) arising out of or related to any Content you post, store or otherwise transmit on or through our Website or your use of or inability to use our Website, including without limitation any actual or threatened suit, demand or claim made against Lisa Jean Shop and/or its independent contractors, service providers, employees, directors or consultants, arising out of or relating to the Content, your conduct, your violation of these Terms and Conditions or your violation of the rights of any third party.
Warranty
Website content contained on Website are provided “as is” without warranties express or implied. Lisa Jean Shop does not represent or warrant that materials on Website are accurate, complete, reliable, current or error-free, nor does Lisa Jean Shop represent or warrant that its Website or Third Party Servers are free of viruses or other harmful components.
Liability Limits
In no event shall Lisa Jean Shop, its directors, members, employees or agents be liable for any direct, indirect, special, or consequential damages, or any other damages of any kind. This is including but not limited to loss of use, loss of profits, data loss, whether in an action in contract, tort, negligence or such, arising out of or in any way connected with the use of www.LisaJeanShop.com, the products and services provided, or the content in or accessed from the Website. This includes any damages caused by or resulting from reliance by user on any information obtained from Website, or that result from mistakes, omissions, interruptions, deletion of files or email, errors, defects, viruses, delays in operation or transmission or any failure of performance, whether or not resulting from acts of God, communications failure, theft, destruction or unauthorized access to Lisa Jean Shop’s records, programs or services.
Law
These Terms and Conditions and your use of this site will be governed by and construed in accordance with the laws of the State of California. You agree that any action at law or in equity arising out of or relating to these Terms and Conditions shall be filed only in the state and federal courts located in San Diego County, California and you hereby irrevocably and unconditionally consent and submit to the exclusive jurisdiction of such courts over any suit, action or proceeding arising out of your use of this site, any purchase from this site, or these Terms and Conditions.
Changes to Terms and Conditions
You agree that Lisa Jean Shop may modify these Terms and Conditions and any other policies on our Website at any time and that posting the modified Terms and Conditions or policies on our Website will constitute sufficient notice of such modification.
Termination
Notwithstanding any of these Terms and Conditions, Lisa Jean Shop reserves the right, without notice and in its sole discretion, to terminate your license to use this site, and to block or prevent your future access to and use of the Site.
Severability
If any provision of these Terms and Conditions shall be deemed unlawful, void or for any reason unenforceable, then that provision shall be deemed severable from these Terms and Conditions and shall not affect the validity and enforceability of any remaining provisions.
Questions & Contact Information
If you have any questions, please do not hesitate to contact one of our customer service representatives at sales@lisajeanshop.com.